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Frequently Asked
Are the necklaces solid or plated?+
It depends on the model: we offer 925 silver, 14k gold vermeil, and natural stone/pearl options. Each product's material is listed on its detail page.
Will my necklace tarnish?+
With proper care it stays like new for a long time. Keep away from perfume, water and chemicals; store it in its velvet pouch.
Can I change the chain length?+
Yes. Add your preferred length in the order notes or contact us. Most models offer adjustable lengths.
Do you offer gift packaging?+
Every order arrives gift-ready in a signed box with a velvet pouch. You may add a note if you wish.
How long does shipping take?+
Your order is prepared and shipped within 1–3 business days; delivery usually takes 1–3 business days.